Product-related FAQs

Currently, we are the only product in the market with a built-in dual safety regulator, it is safe as long as the product is used for the purpose intended.

Yes, our built-in dual safety regulator is specially made to be compatible with Butane or LPG canisters

No, it is compatible with canisters only

LPG is a clean cooking fuel

Our prices are listed in Php (Philippine Peso).

Currently, we accept Mastercard, Visa, and Paymaya

We have a 3-month warranty on our products. Please refer to our Terms and Condition Page for more details.

We offer various bundle promos from time to time. As we have selected these items for specific reasons when we run such deals, we do not allow the substitution of other products outside those stated within the bundle.

We are based in Quezon City, Philippines, but we don’t have a physical store

We do not share or sell your information to any third party. Your information and payment details are kept strictly confidential and used for the sole purpose of contacting you about your order or matters relating to your purchase. We also do not store your credit card details. You can opt to receive our marketing emails and opt-out anytime you wish.

Slight variations from the photographs on the website should not be taken as defects, as there may be very slight differences in colors depending on your screen resolution and other factors.

(a) Read the instruction manual the comes with the product.

(b) Clean the product after every use.

Shipping-related FAQs

We ship Nationwide (Philippines)

For Metro Manila 2 to 3 days.

For Calabarzon 3 to 5 days

For Visayas and Mindanao 2 to 3 weeks

This depends on the destination.

Returns-related FAQs

We are unable to make changes once your order is logged in as it will automatically be processed by our third-party fulfillment centre.